Enabling People. Optimizing Systems. Transforming Outcomes.
At BIGG Tech Consulting, we specialise in enabling people to confidently adopt and use digital systems through targeted training, instructional design content, and end-user support. Our services are designed to optimise system rollouts, improve user engagement, and drive lasting operational outcomes- for all sector.
From custom training solutions and interactive e-learning to user manuals and go-live support, we partner with organisations to ensure that every digital tool is backed by empowered, capable users.
Our Services
We provide practical, user-focused training and content solutions that help organisations maximise the value of their systems. From hands-on training to clear, actionable learning materials, our core services are designed to build user confidence, drive adoption, and support everyday performance.
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We deliver comprehensive training and development solutions that equip end-users with the skills and confidence to effectively use digital systems. Our core services include:
Software End-User Training:
Onsite, virtual, and hybrid training for system users across various platforms, tailored to your organisation’s needs and user roles.Instructional Design & Content Development:
Custom e-learning modules, user guides, training manuals, and interactive learning materials aligned to system workflows.Technical Documentation:
Professional user documentation, including SOPs, quick reference guides, FAQs, and process maps.Video-Based Learning:
Engaging explainer videos, screen recordings, and scenario-based tutorials with scripting and voice-over support.LMS Support & eLearning Deployment:
Setup, configuration, and content management for Learning Management Systems, including SCORM-compliant materials and learner tracking.
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Our specialised services support digital transformation, system implementation, and workforce enablement at scale. These include:
Digital Adoption & Change Management:
End-user readiness assessments, change communication toolkits, change agent and super user training, go-live support, and hypercare to ensure sustainable adoption.Blended Learning Solutions:
A mix of in-person, virtual, and self-paced learning options, including microlearning modules, job aids, assessments, and coaching.System Implementation Support:
Pre- and post-implementation training strategies, user role mapping, rollout support, and stakeholder engagement.Training Needs Analysis & Skills Audits:
Comprehensive assessments to identify skill gaps, define training priorities, and inform development strategies aligned with organisational goals.
About
our company
We are a 100% Black woman-owned training and development consultancy, proudly South African, with a passion for empowering people through practical, results-driven learning. Specialising in software end-user training, instructional design, and digital adoption support, we help organisations bridge the gap between systems and people.
Our services are designed to support government departments, public entities, and private sector clients in achieving successful system implementations, improving user adoption, and building internal capability. With expertise in e-learning development, blended learning solutions, technical documentation, and post-go-live support, we provide end-to-end enablement tailored to your operational needs.
As a Level 1 B-BBEE contributor, we are committed to transformation, excellence, and meaningful impact. Whether you're launching a new system, migrating to digital platforms, or upskilling your workforce, we ensure your teams are confident, capable, and ready to deliver.
Enabling People. Optimising Systems. Transforming Outcomes.
